Choosing an Outplacement provider – 5 Things to Consider

If you are moving from your current position, your employer may have provided you with some Outplacement support. You may be able to choose your own provider or alternatively, you can fund it yourself. These are the things you need to consider when choosing a replacement provider

Colin Lloyd, a personal career management coach at Leeds provided some tips to help choose the right provider For you.

Do your homework

Start with a Google search. Look at the top 5-8 organic results (avoidance of advertisements) – they must be there for some reason. Take a good look at the site and see what you can find out. Can you see details on outplacement plans and what they cost? Does their site tell you where they are based and with whom to work? Look at the biographies or profiles of career coaches, do they have any recommendations from their clients? Do a Google search for the company name to see if there is positive or negative feedback online and browse the career profiles of career coaches. Try to feel the company and the people who work in it.

Talk to them

After your research, you will most likely have a short list of about 3-5 companies. Call them – expect to have a pretty in-depth conversation about your current situation and what you want to achieve, it may take about 20 minutes. If you have not used Outplacement before, you may not have known exactly what you want, so you should get an overview of the range of services offered and the prices charged. You should not feel any pressure on this call to commit to the program. If you are satisfied with what you heard, then …….

Go and see them

This is essential. You should be offered a free, no-obligation consultation to allow the counselor to get a detailed picture of where you are, what your situation is and what you want to achieve. Expect this session to last about an hour and be full of questions from both parties – it should not feel like a promotion. At the end of the meeting there should be a joint decision about what is right for you and details about the content and price of the program. You do not have to sign up if you do not want to, although expect to be asked, but again it should not feel stressful.


How did the process feel? I also felt sold out? Will they really help me get what I want? Did they ask enough questions to understand my situation? Is he / she reliable? Do they have appropriate experience? Can I trust them? Do they stand on CIPD Code of Conduct What is an unsupervised market? If you have unanswered questions when choosing a replacement provider, contact us and get the answers.

Decision time

Make your decision and commit – your defense should have a cancellation clause that gives you a cooling off period, usually 14 days, so you should not proceed if this is not true.

This is a very personal choice. Your desires and needs are unique and you should feel that it is taken into account at every step. If not then go away and find someone to listen to.

If your employer has an existing provider, you should note that you may still be able to use the provider of your choice.

See also:

Top Tips for Choosing an Outplace Company

What is a displacement?

Get Outplacement services included in your redundancy package


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