How to Influence and Redirect a Dysfunctional or Stagnant Professional Team

Your professional team has missed out – it is completely dysfunctional, full of personal clashes, massive lack of communication and lack of trust. Or maybe it stands up perfectly, with low ideas and missed dates.

What can you as a team leader do?

Dysfunction and stagnation in professional staffs can leave managers feeling helpless. However, knowledge of the listening and communication preferences of each team member (also known as their ‘archetypes’) can help managers better communicate with conflicting colleagues, breathe new life into cohesive creativity, and refocus the team on higher productivity.

Listen to their concerns … and their archetypes –

Listen closely to the concerns of each team member 1 on 1. “Allow them to vent their frustrations and express their ideas,” says Katherine. “It will help you connect, develop trust and diagnose problems. It will also allow you to determine the archetype of each team member,” says Katherine. “Once you have that, you will know exactly how to reformulate your team for success.”

Avoid group thinking by balancing your team –

“One of the reasons teams stand is because everyone thinks the same way,” Catherine says. “How do you fix that? By balancing your team’s archetypes!” Each archetype processes information in one of four ways: by linking To the big picture; By craving data and individual; Through practical practice to to build Solutions; Or by experiments, brainstorming and Inventor options. “Make sure your team has at least one archetype with each of the four ‘processing power’ profiles,” says Katherine. “It ensures your team is balanced, does not get caught up in Groupthink’s mud, and faces problems from every angle.”

Balancing your communication –

Now that you’ve created a balanced team based on archetypes, take advantage of them all by balancing your communication! “It’s inspiring from the start,” says Catherine, “because they’ll feel like you ‘speak their language!'” For example, in a team meeting:

  • Explain how the company wants to expand its marketing to increase profits in the third and fourth quarters, and ask what experience the team has in this area. (connect)
  • Describe how the team received $ 100,000 and 90 days to complete the mission, and ask what additional data the team needs to progress. (individual)
  • Ask how they would start creating solutions. (to build)
  • Explain how it will be necessary to shift the team’s creativity and innovation into high gear for this process. The team needs to think of different ways to get the company where it wants to go. (Invent)

Building bridges Translation –

Do not be stingy! Instead, ask each team member to discover both their Archetype and archetypes of Everyone on the team. This allows team members to build “translation bridges”, meaning to speak to maximize the learning of their teammates and to understand how team members communicate so that they maximize Your own learning. “One of the causes of teams not functioning or standing is a lack of communication,” says Katherine. “Teaching your team about each other’s archetype and allowing them to build translation bridges will help eliminate forever incorrect communication!”

This guest post was written by Catherine Mattiske

The global educator and writer, Catherine Mattiske, is the founder of TPC – The Performance Company, a leading training and consulting organization that has worked with Fortune 100 companies around the world. TPC, established in 1994, has offices in Sydney, Los Angeles, New York, London, Singapore and Basel (Switzerland). Author of more than 30 books, her latest is “Open the Inner Genius: Run Your Way to Outstanding Success” (September 2021). Learn more at


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