Meet Stephanie, a senior sales recruiter on the HubSpot EMEA recruiting team. When she joined HubSpot in 2017, Stephanie worked at it HubSpot’s office in Dublin Before moving home to France In 2020. Prior to HubSpot, Stephanie worked in technology recruitment, focusing on recruiting salespeople and customer success for growing technology companies. In these questions and answers, Stephanie dives into life as a recruiter at HubSpot, sharing her tips and best practices for success. Here’s what she had to say …
Can you tell us a little about your background and journey to HubSpot?
I am originally from France, have dual citizenship (French and Portuguese), and have lived in five different countries. Outside of work, I spend hours listening to podcasts on personal development from Ayurveda to meditation. I am also very obsessed with food, discovering new places and cinema.
I started with HubSpot almost five years ago in Dublin, Ireland, where I had previous experience in a recruiting and recruitment agency on Yelp. At HubSpot I joined a small but huge team, where I wore a number of hats. I was a global recruiter, strategy planner, marketer and PR manager. So, I worked mostly with non-technical organizations and covered many areas from Italy to Atam. I also worked on two new office openings and these are so far my best memories with HubSpot.
Now, based in France, I focus my time entirely on recruiting, covering the French market.
What does a typical week look like in your role?
My days are always different, but I spend a lot of time on the phone with candidates, or in feedback calls. When I am not talking to candidates, I meet with stakeholders like sales recruiters, directors or with my direct staff members. I also work on side projects, like creating recruiting content, engaging with diversity, HubSpot inclusion and belonging efforts, or diving into all the data. I recruit 360 degrees, and I also mentor the new team members and connect with HubSpotters from other departments from marketing to localization. I have a deep interest in people, and these encounters also give me new perspectives on my work and new ways of approaching things.
What skills are needed to succeed in your job?
Undoubtedly, HubSpot’s HEART values (modest, empathetic, tailored, noteworthy and transparent) originate Culture code. In particular, empathy, adaptability, transparency are really applicable to the role in recruitment.
You need to be empathetic with your candidates and recruitment managers. Adaptation is also key, as priorities change all the time and we need to be prepared for constant change and uncertainty that may come our way. Finally, being transparent, whether it is open to recruitment managers or candidates, is very important as a recruiter.
What is the most rewarding part of your job?
I truly believe we can have a big impact as recruiters, whether it is a positive impact on candidates or existing employees. It may sound cliché I know, but influencing is something I personally aspire to, and I think it really pays off in the medium and long term.
Recruiting is very human work, and building relationships is the key to our work. Being a recruiter is like being a coach in some ways. We help our candidates prepare for their interviews, and we are here to step them up and give them advice when they need it most. We are also here to share feedback in an accessible way. It’s not easy to get rejected but we are here to help them grow, which is something that is very important to me. Unfortunately, not everyone I talk to will be hired, but I think as long as we try to provide them with feedback and transparent information they can learn from, it’s already a good move.
I can not count the number of candidates who came back to me and were accepted for the position a second time. It is always rewarding to see that people can get the job they want after they work on a particular feedback. Building relationships with candidates is something that motivates me a lot, and spending time with them to try and satisfy them Candidate experience It’s also really important.
In your opinion, why now is a good time to join HubSpot?
HubSpot is growing a lot in the world and there is still a lot of room to grow and learn. HubSpotters are able to present new projects and work on things that have a direct impact on the company in recruitment, sales and any other department! We have so many things happening right now that everyone can find his joy in improving processes or engaging with Diversity, inclusion and belonging efforts.
I also want to add that in my five years of experience at HubSpot, I probably gained about 8 years of experience (really!) Because I learned so many things on so many different topics. This is something quite special and you can only experience in a fast growing company like HubSpot!
What advice would you give to someone who wants to pursue a career in recruiting at HubSpot?
Be persistent (recruiting is not easy every day), be a team player, be honest, be curious about what others are doing, keep learning, and do not be afraid to ask questions! Think long-term, and focus on the bigger picture.
Try to do your best out of good intentions, especially with candidates. You can make mistakes (I made a lot of mistakes!) But try to identify them and learn from them. We are human beings after all.
If you were not a recruiter, what would you do?
Good question, I think I can see myself in a lot of areas. Now, I could see myself especially as a naturopath or trainer, since I really practice holistic methods.
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